Whistleblowing

If you believe a colleague or agency is acting illegally or putting people at risk, you can raise it with SFTI in confidence.

How to raise a concern

Email standards@sfti.example marked "Confidential". Tell us what you saw, when and who was involved. You can ask us not to reveal your name.

What happens next

The head of professional standards decides within 14 days whether to investigate, refer the matter to another body or take no action, and tells you the outcome where possible.

Good to know

• We publish anonymised summaries of complaint decisions twice a year to help members learn from them.
• Keep written records of instructions and agreements with clients; they matter if anything goes wrong.
• The Professional Practice helpline can talk through a tricky situation before it becomes a problem.

Downloads

• Guidance on machine translation and AI (PDF, 160 KB) (members only)
• Model terms of business (Word, 37 KB)

Page last reviewed 19 June 2026